How much are the shipping rates?
FREE delivery with every purchase of PHP 1,500.00 and above.
Metro Manila Area
1-3 days (except Sundays and holidays)
Non-Metro Manila Areas
3-5 days (except Sundays and holidays)
Can I prearrange the date of delivery?
Our courier service is unable to provide schedule of delivery. We cannot guarantee the specific time or date for the delivery of your order. Rest assured, however, that we are working closely with our service partners to deliver your orders as fast as we can.
What if I am not around when my order arrives?
Kindly prepare a letter of authorization with your signature and complete name and signature of the person who will claim your order on your behalf. The authorized person must also present a valid ID.
Can I pick up my order at SKIN by John Robert Powers office?
SKIN by John Robert Powers does not offer this option at the moment.
Can I purchase multiple items under one order and have them delivered to different addresses?
We do not offer delivery of multiple items to different addresses under one order.
Should you want to have your items delivered to different addresses, we recommend placing different orders (items to be delivered to the same shipping address should be put together in one order).
Do you deliver outside the Philippines?
We do not deliver outside the Philippines at the moment. If you have questions regarding this matter, let us know! Click this link: customercare to send us an email. We would be glad to assist you.